Design an AI Translation Service

Neural machine translation for text and documents, inspired by DeepL and Google Translate: stateless APIs in front of a batched GPU model fleet, a translation memory that reuses every sentence already translated, glossaries per customer, and whole documents translated in the background. A teaching design.

Functional requirements

  • Users translate text between any two supported languages.
  • Business customers set glossaries so their terms are always translated the same way.
  • Users upload documents (Word, PDF, slides) and get them back translated with the layout kept.
  • Repeated sentences are translated the same way every time.

Non-functional requirements

  • Text translation: p99 < 500 ms.
  • Scale: 30M daily users, 5K requests/s at peak.
  • A 50-page document is ready within a few minutes.
  • Uploaded documents are deleted after translation unless the user keeps them.
  • Availability: 99.9%.

How the design evolves

Stage 1: One Server With a Model

See why translating inside one server runs out of GPU at once.

What was missing: Nothing yet.

Why that's risky: A single GPU translates one batch at a time; a 100-page document blocks everyone behind it.

What gets added: One server that sends every sentence to one GPU running the model and stores documents in the database.

Trade-offs: Easy to start, but the web tier and the GPU can't grow separately.

Stage 2: Stateless API and a GPU Fleet

Scale the web tier and the model separately.

What was missing: One server did everything, and documents blocked text.

Why that's risky: Every sentence still goes to a GPU, even ones translated a thousand times before. Documents are still translated inside the upload request.

What gets added: Stateless API instances behind a load balancer, a fleet of GPU model servers that batch sentences from many requests, and file storage for documents.

Trade-offs: GPUs are the cost; batching raises throughput but adds a few milliseconds of waiting.

Stage 3: Translation Memory

Never translate the same sentence twice.

What was missing: The GPUs re-translated sentences they had translated many times before.

Why that's risky: A cached sentence is translated without its neighbours, which matters for pronouns and gender; include the previous sentence in the key for languages where it changes the result.

What gets added: A translation memory: every translated segment is saved by its source text, language pair and glossary version, with the hottest ones in a cache. Only new sentences reach the model.

Trade-offs: Changing a glossary changes its version, so old entries stop matching rather than being purged.

Stage 4: Documents in the Background

Translate big files without holding a request open.

What was missing: Long documents were translated inside the upload request and timed out.

Why that's risky: A huge upload can flood the GPUs; give document segments a lower priority than live text.

What gets added: The upload only saves the file and a job; a queue feeds document workers that split the file into segments, translate them through the same memory and model, rebuild the layout and mark the job done.

Trade-offs: Users wait a minute for a document instead of a spinner that fails.

Stage 5: Limits, Redundancy and Monitoring

Protect the GPUs and remove single points of failure.

What was missing: One API key could saturate the GPUs, and the load balancer and databases were single points of failure.

Why that's risky: Free users hit limits sooner during surges.

What gets added: A rate limiter on characters per key, a second load balancer, replicas for both databases, a bigger GPU fleet for surges, and monitoring of GPU queue time.

Trade-offs: Paying for headroom on GPUs is expensive; scale them on queue time, not CPU.

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