/* /support and /admin/support (templates/support.html, admin_support.html).
   Cards and pills come from css/shared/dashboard.css. */
.prism-theme body.page-support { overflow: auto !important; height: auto !important; }

.sp {
  position: relative; z-index: 1;
  max-width: 1120px; margin: 0 auto; padding: 32px 24px 64px;
  color: var(--pt-text);
}
.sp-head { margin-bottom: 22px; animation: sp-rise 0.4s ease-out both; }
.sp-title { margin: 0; font-size: var(--t-display); font-weight: 700; letter-spacing: -0.01em; color: var(--pt-text); }
.sp-sub { margin: 8px 0 0; max-width: 680px; font-size: var(--t-heading); line-height: 1.55; color: var(--pt-text-2); }

.sp-grid { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(280px, 1fr); gap: 18px; align-items: start; }
.sp-side { display: grid; gap: 18px; }
.sp-card { padding: 22px; animation: sp-rise 0.45s ease-out both; }
.sp-card-title { margin: 0 0 16px; font-size: var(--t-title); font-weight: 700; color: var(--pt-text); }

.sp-field { display: grid; gap: 8px; margin: 0 0 18px; padding: 0; border: 0; }
.sp-label { font-size: var(--t-heading); font-weight: 600; letter-spacing: -0.005em; color: var(--pt-text); padding: 0; }
.sp-help { margin: 0; font-size: var(--t-small); color: var(--pt-text-2); }

/* [hidden] must win over the display rules below (the signed-in note and the
   email field were both showing). */
.sp [hidden] { display: none !important; }
.sp-grid > * { min-width: 0; }

.sp-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.sp-optional { margin-left: 6px; padding: 1px 8px; border-radius: 999px; vertical-align: 2px;
  background: color-mix(in srgb, var(--pt-text-3) 14%, transparent);
  font-size: var(--t-caption); font-weight: 600; color: var(--pt-text-3); }

/* Dropdowns (support.js): the native select stays in the form, hidden. */
.sp-select { position: relative; display: block; }
.sp-select .sp-dd-native { position: absolute; width: 1px; height: 1px; opacity: 0; pointer-events: none; }
.sp-dd-trigger {
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
  width: 100%; height: 44px; padding: 0 12px 0 14px;
  border: 1px solid var(--pt-border); border-radius: 10px; background: var(--pt-surface);
  font: inherit; font-size: var(--t-body); font-weight: 500; color: var(--pt-text-3); text-align: left; cursor: pointer;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.05);
  transition: border-color 0.15s ease, box-shadow 0.15s ease, color 0.15s ease;
}
.sp-dd-trigger span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sp-dd-trigger.has-value { color: var(--pt-text); font-weight: 600; }
.sp-dd-trigger svg { flex: none; color: var(--pt-text-3); transition: transform 0.18s ease; }
.sp-dd-trigger:hover { border-color: color-mix(in srgb, var(--pt-accent) 55%, var(--pt-border)); box-shadow: 0 4px 12px -6px color-mix(in srgb, var(--pt-accent) 50%, transparent); }
.sp-dd-trigger:focus-visible { outline: 2px solid var(--pt-accent); outline-offset: 1px; }
.sp-select.is-open .sp-dd-trigger { border-color: var(--pt-accent); box-shadow: 0 0 0 3px color-mix(in srgb, var(--pt-accent) 18%, transparent); }
.sp-select.is-open .sp-dd-trigger svg { transform: rotate(180deg); }
.sp-dd-menu {
  position: absolute; z-index: 30; top: calc(100% + 6px); left: 0; right: 0;
  max-height: 320px; overflow-y: auto; margin: 0; padding: 6px; list-style: none;
  border: 1px solid var(--pt-border); border-radius: 12px; background: var(--pt-surface);
  box-shadow: 0 16px 40px -12px rgba(15, 23, 42, 0.28), 0 2px 6px rgba(15, 23, 42, 0.06);
  animation: sp-pop 0.16s ease-out;
}
.sp-dd-option {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: 9px 10px; border-radius: 8px;
  font-size: var(--t-body); font-weight: 500; color: var(--pt-text); cursor: pointer;
}
.sp-dd-option.is-placeholder { color: var(--pt-text-3); }
.sp-dd-option svg { flex: none; }
.sp-dd-option:hover, .sp-dd-option:focus { outline: none; background: var(--pt-surface-2); }
.sp-dd-option[aria-selected="true"] { color: var(--pt-accent); font-weight: 600; background: color-mix(in srgb, var(--pt-accent) 10%, transparent); }
@keyframes sp-pop { from { opacity: 0; transform: translateY(-4px); } }
html[data-theme="light"] .page-support .sp-dd-trigger,
html[data-theme="light"] .page-support .sp textarea,
html[data-theme="light"] .page-support .sp input[type="email"] { background: #ffffff; border-color: #d5dde8; }
html[data-theme="light"] .page-support .sp-dd-menu { background: #ffffff; border-color: #d5dde8; }
html[data-theme="light"] .page-support .sp-dd-option:hover,
html[data-theme="light"] .page-support .sp-dd-option:focus { background: #f1f5f9; }
html[data-theme="light"] .page-support .sp-dd-option[aria-selected="true"] { color: #2563eb; background: #eff6ff; }

.sp-shot {
  display: flex; gap: 10px; align-items: flex-start; margin: -4px 0 18px; padding: 11px 14px; border-radius: 10px;
  border: 1px dashed var(--pt-border-strong, var(--pt-border));
  font-size: var(--t-small); line-height: 1.5; color: var(--pt-text-2);
}
.sp-shot svg { flex: none; margin-top: 2px; color: var(--pt-text-3); }
.sp-shot a, .sp-done-shot a { color: var(--pt-accent); font-weight: 600; }
html[data-theme="light"] .page-support .sp-shot a,
html[data-theme="light"] .page-support .sp-done-shot a,
html[data-theme="light"] .page-support .sp-quick a { color: #2563eb; }
.sp-done-shot { font-size: var(--t-small) !important; }

.sp-actions { display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap; margin-top: 4px; }
.sp-actions .sp-help { flex: 1 1 260px; }

.sp textarea, .sp input[type="email"], .sp input[type="search"], .sp select {
  width: 100%; box-sizing: border-box; padding: 11px 13px; border-radius: 10px;
  border: 1px solid var(--pt-border); background: var(--pt-surface); color: var(--pt-text);
  font: inherit; font-size: var(--t-body); line-height: 1.5;
}
.sp textarea { resize: vertical; min-height: 140px; }
.sp textarea:focus, .sp input:focus, .sp select:focus { outline: none; border-color: var(--pt-accent); box-shadow: 0 0 0 3px color-mix(in srgb, var(--pt-accent) 18%, transparent); }
.sp-count { justify-self: end; font-size: var(--t-caption); color: var(--pt-text-3); }

.sp-tip {
  display: flex; gap: 10px; align-items: flex-start; margin: -6px 0 18px; padding: 12px 14px; border-radius: 10px;
  background: color-mix(in srgb, var(--pt-accent) 8%, var(--pt-surface)); border: 1px solid color-mix(in srgb, var(--pt-accent) 30%, var(--pt-border));
  font-size: var(--t-small); line-height: 1.5; color: var(--pt-text);
}
.sp-tip svg { flex: none; margin-top: 2px; color: var(--pt-accent); }
.sp-tip code { font-size: var(--t-caption); }

.sp-error { margin: 0 0 14px; padding: 10px 12px; border-radius: 10px; font-size: var(--t-small); font-weight: 600;
  color: var(--dash-low); background: color-mix(in srgb, var(--dash-low) 10%, transparent); }
.sp-submit { margin-left: auto; min-width: 180px; justify-content: center; padding: 12px 22px; font-size: var(--t-body);
  box-shadow: 0 8px 18px -8px rgba(37, 99, 235, 0.6); }

.sp-done { text-align: center; padding: 18px 6px 6px; animation: sp-rise 0.35s ease-out both; }
.sp-done-icon { display: inline-grid; place-items: center; width: 48px; height: 48px; border-radius: 50%;
  color: #ffffff; background: var(--dash-good); box-shadow: 0 10px 24px -10px var(--dash-good); }
.sp-done h3 { margin: 14px 0 6px; font-size: var(--t-title); color: var(--pt-text); }
.sp-done p { margin: 0 0 18px; font-size: var(--t-body); color: var(--pt-text-2); }

.sp-quick ul { margin: 0; padding: 0; list-style: none; display: grid; gap: 12px; }
.sp-quick li { font-size: var(--t-small); line-height: 1.55; color: var(--pt-text-2); }
.sp-quick strong { color: var(--pt-text); }
.sp-quick a { color: var(--pt-accent); font-weight: 600; }

.sp-list { display: grid; gap: 12px; }
.sp-ticket { padding: 14px; border: 1px solid var(--pt-border); border-radius: 12px; background: var(--pt-surface); }
.sp-ticket header { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.sp-ticket header strong { font-size: var(--t-body); color: var(--pt-text); font-variant-numeric: tabular-nums; }
.sp-ticket-meta { margin: 4px 0 8px; font-size: var(--t-caption); color: var(--pt-text-3); }
.sp-ticket-msg { margin: 0; font-size: var(--t-small); line-height: 1.5; color: var(--pt-text-2); white-space: pre-wrap;
  display: -webkit-box; -webkit-line-clamp: 3; -webkit-box-orient: vertical; overflow: hidden; }
.sp-reply { margin-top: 10px; padding: 10px 12px; border-radius: 10px; border-left: 3px solid var(--pt-accent);
  background: color-mix(in srgb, var(--pt-accent) 7%, var(--pt-surface)); }
.sp-reply span { font-size: var(--t-caption); font-weight: 700; color: var(--pt-accent); }
.sp-reply p { margin: 4px 0 0; font-size: var(--t-small); line-height: 1.5; color: var(--pt-text); white-space: pre-wrap; }
.sp-ticket.has-reply { border-color: color-mix(in srgb, var(--pt-accent) 35%, var(--pt-border)); }

@keyframes sp-rise { from { opacity: 0; transform: translateY(8px); } }
@media (prefers-reduced-motion: reduce) { .sp-head, .sp-card, .sp-done { animation: none; } }
@media (max-width: 960px) { .sp-grid { grid-template-columns: 1fr; } }
@media (max-width: 600px) { .sp-row { grid-template-columns: 1fr; } .sp-submit { width: 100%; } }
@media (max-width: 640px) { .sp { padding: 20px 16px 48px; } .sp-card { padding: 18px; } }

/* ── Admin (/admin/support) ─────────────────────────────────────────────── */
.spa-grid { display: grid; grid-template-columns: minmax(0, 1.2fr) minmax(320px, 1fr); gap: 18px; align-items: start; }
.spa-filters { display: flex; flex-wrap: wrap; gap: 10px; margin-bottom: 14px; }
.spa-filters input { flex: 1 1 220px; }
.spa-filters select { width: auto; }
.spa-tabs { display: flex; gap: 6px; margin-bottom: 14px; flex-wrap: wrap; }
.spa-tab { padding: 7px 12px; border-radius: 999px; border: 1px solid var(--pt-border); background: var(--pt-surface);
  font: inherit; font-size: var(--t-small); font-weight: 600; color: var(--pt-text-2); cursor: pointer; }
.spa-tab.is-on { border-color: var(--pt-accent); color: var(--pt-accent); background: color-mix(in srgb, var(--pt-accent) 10%, var(--pt-surface)); }
.spa-row { display: grid; gap: 4px; width: 100%; padding: 12px 14px; text-align: left; cursor: pointer; font: inherit;
  border: 1px solid var(--pt-border); border-radius: 12px; background: var(--pt-surface); color: var(--pt-text);
  transition: border-color 0.15s ease, transform 0.15s ease; }
.spa-row:hover { border-color: var(--pt-accent); transform: translateY(-1px); }
.spa-row.is-on { border-color: var(--pt-accent); box-shadow: 0 0 0 3px color-mix(in srgb, var(--pt-accent) 15%, transparent); }
.spa-row-top { display: flex; justify-content: space-between; gap: 8px; font-size: var(--t-small); }
.spa-row-top strong { font-variant-numeric: tabular-nums; }
.spa-row-msg { font-size: var(--t-small); color: var(--pt-text-2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.spa-detail dl { display: grid; grid-template-columns: max-content 1fr; gap: 6px 14px; margin: 0 0 14px; font-size: var(--t-small); }
.spa-detail dt { color: var(--pt-text-3); }
.spa-detail dd { margin: 0; color: var(--pt-text); overflow-wrap: anywhere; }
.spa-msg { margin: 0 0 14px; padding: 12px 14px; border-radius: 10px; background: var(--pt-surface-2); font-size: var(--t-body);
  line-height: 1.55; white-space: pre-wrap; color: var(--pt-text); }
.spa-pay { width: 100%; border-collapse: collapse; margin-bottom: 14px; font-size: var(--t-caption); }
.spa-pay th, .spa-pay td { padding: 6px 8px; border-bottom: 1px solid var(--pt-border); text-align: left; }
.spa-pay td code { font-size: var(--t-caption); }
.spa-actions { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-top: 10px; }
.spa-actions select { width: auto; }
@media (max-width: 960px) { .spa-grid { grid-template-columns: 1fr; } }

/* ── Fields and the dropdown list ───────────────────────────────────────────
   Dark: fields are a soft lift on the card with a clear slate outline (not a
   black hole); the open list is one step lighter again, grouped under small
   headings, with a thin scrollbar. Light: white fields, firm grey edge. */
.sp-dd-trigger, .sp textarea, .sp input[type="email"] {
  background: rgba(148, 163, 184, 0.07);
  border-color: rgba(148, 163, 184, 0.26);
  box-shadow: none;
}
.sp textarea::placeholder, .sp input::placeholder { color: var(--pt-text-3); opacity: 1; }
.sp-dd-trigger:hover { background: rgba(148, 163, 184, 0.11); border-color: color-mix(in srgb, var(--pt-accent) 60%, transparent); box-shadow: none; }
.sp-dd-trigger.has-value { color: var(--pt-text); font-weight: 600; }
.sp-dd-trigger svg { color: var(--pt-text-2); }
.sp-select.is-open .sp-dd-trigger, .sp textarea:focus, .sp input:focus {
  background: rgba(148, 163, 184, 0.09); border-color: var(--pt-accent);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--pt-accent) 20%, transparent);
}
.sp-dd-menu {
  max-height: 340px; padding: 6px; border-radius: 14px;
  background: #222d44; border-color: rgba(148, 163, 184, 0.24);
  box-shadow: 0 24px 48px -12px rgba(0, 0, 0, 0.65), 0 2px 8px rgba(0, 0, 0, 0.3);
  scrollbar-width: thin; scrollbar-color: rgba(148, 163, 184, 0.35) transparent;
}
.sp-dd-menu::-webkit-scrollbar { width: 8px; }
.sp-dd-menu::-webkit-scrollbar-thumb { background: rgba(148, 163, 184, 0.35); border-radius: 8px; border: 2px solid transparent; background-clip: padding-box; }
.sp-dd-option { padding: 8px 12px; color: #dbe3ef; font-weight: 500; }
.sp-dd-option + .sp-dd-option { margin-top: 1px; }
.sp-dd-option:hover, .sp-dd-option:focus { background: rgba(148, 163, 184, 0.13); color: #ffffff; }
.sp-dd-option[aria-selected="true"] { color: var(--pt-accent); background: color-mix(in srgb, var(--pt-accent) 15%, transparent); }
.sp-dd-group {
  padding: 12px 12px 5px; font-size: var(--t-caption); font-weight: 700; letter-spacing: 0.08em;
  text-transform: uppercase; color: var(--pt-text-3); cursor: default;
}
.sp-dd-group:first-child { padding-top: 6px; }
.sp-dd-sep { height: 1px; margin: 8px 6px; background: rgba(148, 163, 184, 0.2); }

html[data-theme="light"] .page-support .sp-dd-trigger,
html[data-theme="light"] .page-support .sp textarea,
html[data-theme="light"] .page-support .sp input[type="email"] {
  background: #ffffff; border-color: #cbd5e1; box-shadow: 0 1px 2px rgba(15, 23, 42, 0.06);
}
html[data-theme="light"] .page-support .sp-dd-trigger:hover { background: #ffffff; border-color: #93c5fd; box-shadow: 0 4px 12px -6px rgba(37, 99, 235, 0.35); }
html[data-theme="light"] .page-support .sp-dd-trigger svg { color: #64748b; }
html[data-theme="light"] .page-support .sp-dd-menu {
  background: #ffffff; border-color: #cbd5e1;
  box-shadow: 0 18px 40px -12px rgba(15, 23, 42, 0.3), 0 2px 6px rgba(15, 23, 42, 0.08);
}
html[data-theme="light"] .page-support .sp-dd-option { color: #0f172a; }
html[data-theme="light"] .page-support .sp-select.is-open .sp-dd-trigger { border-color: #2563eb; box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.15); }
html[data-theme="light"] .page-support .sp-dd-option:hover,
html[data-theme="light"] .page-support .sp-dd-option:focus { background: #f1f5f9; color: #0f172a; }
html[data-theme="light"] .page-support .sp-dd-option[aria-selected="true"] { color: #2563eb; background: #eff6ff; }
html[data-theme="light"] .page-support .sp-dd-group { color: #64748b; }
html[data-theme="light"] .page-support .sp-dd-sep { background: #e2e8f0; }
html[data-theme="light"] .page-support .sp-dd-menu { scrollbar-color: #cbd5e1 transparent; }
html[data-theme="light"] .page-support .sp-dd-menu::-webkit-scrollbar-thumb { background: #cbd5e1; background-clip: padding-box; }
html[data-theme="light"] .page-support .sp textarea:focus,
html[data-theme="light"] .page-support .sp input:focus { background: #ffffff; border-color: #2563eb; box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.15); }

/* Discord quick-help card (top of the side column). */
.sp-discord .sp-help { margin-bottom: 14px; }
.sp-discord-btn { display: inline-flex; align-items: center; gap: 8px; text-decoration: none; }